HERBAL HEALING INC. PRIVACY POLICY

Who We Are

Our website address is: www.herbalhealinginc.com

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

We are responsible for maintaining and protecting the Personal Information under our control.

What Personal Data We Collect And Why We Collect It

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address, IP address, telephone number and shipping tracking numbers and billing information are provided as part of the order process.

Your Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

Collection

The Personal Information collected will be limited to those details necessary for the purposes identified in the following sub-sections:

1.  Comments

When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.  Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3.  Contact Forms

Information submitted through our contact form on our website is sent to our company email, hosted by Rackspace Email Hosting. Rackspace Privacy Policy can be found at https://www.rackspace.com/information/legal/privacycenter. While we keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

We use MailChimp as our marketing automation platform to provide you with latest news, promotions, and more. By submitting forms, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

4.  Cookies

If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5.  Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

6.  Analytics

We use Google Analytics/Analytics 360 for monitoring and tracking visitors’ behavior on the website. The information transferred will be processed in accordance with their Privacy Policy.

7.  Payment Processing

We use Paypal as our payment processor. During checkout, customers get transferred to the PayPal website where their information and credit card details are processed directly by gateway payment and we do not collect any data whatsoever. PayPal information is processed in accordance with their Privacy Policy.

Who We Share Your Data With

For non-registered visitors on our website, there is no personal information collected nor can anyone see anything about you.

If you are a registered visitor with an Herbal Healing Inc. account, your personal information may be accessed by our Website Administrator or Team Representatives, when needed, in order to provide customer support and resolve issues.

For non-registered visitors on our website, there is no personal information collected nor can anyone see anything about you.

If you are a registered visitor with a Herbal Healing Inc. account, your personal information may be accessed by our Website Administrator or Team Representatives, when needed, in order to provide customer support and resolve issues.

How Long We Retain Your Data

Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you register on our website, we also store personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We are dedicated request form is available that will allow you to request a copy of your data or its removal from our database.

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

Safeguarding Personal Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

We protect customer data with the following website features:

  • We are entirely using SSL/HTTPS on our website. This encrypts user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.

In case of a data breach, System Administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. 

Website

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our website.

We use a cookie consent policy on our website so that you can allow us to use cookies. If you don’t allow us to use cookies, you should either not use this website, or you should delete the cookies having visited this website, or you should browse this website using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

The following describe the cookies we may use on our website and what we may use them for.

First Party Cookies

These are cookies that are set by this website directly.

Our website runs on the popular WordPress CMS platform and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your login information for you if you are a registered user and we deem these as being strictly necessary to the working of the website. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. If you disable cookies, you may not experience optimal performance of our website.

For more information on session cookies and what they are used for, please visit http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

We use Google Analytics to collect information about our visitors’ behaviours on our website. Google Analytics stores information about what pages you visit, how long you are on the website, how you got here and what you click on. This analytic data is collected in the pages of our website and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards to its analytics service at https://policies.google.com/privacy

Other Websites

Our website may contain links to other third party websites that are not governed by this privacy policy. Although we endeavour to only link to websites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Contact Information

Herbal Healing Inc.
A20-416 Meridian Rd SE
Calgary, Alberta

T2A 1X2
Canada

Email: info@herbalhealinginc.com